JOANN SMYTH PEARLS AND FINE SHIPPING POLICY

• All Orders Under $150 are charged a Flat Rate of $9.95 for UPS Ground Shipping
• All Orders Over $150 Receive Free UPS Ground Shipping
• Contact Joann Smyth if you have any questions.

JOANN SMYTH PEARLS AND FINE JEWELRY RETURN POLICY

Joann Smyth wants you to be completely happy with your purchase, but if you are not satisfied for any reason, we offer free returns on orders over $150 within seven days of receipt in their complete original packaging, with original tags and in unworn condition. Please Contact Joann Smyth for instructions on how to return your merchandise. Credit will not include original shipping charges.

• Special orders may not be canceled or returned.
• We reserve the right to not ship special occasion jewelry or to ask for a written confirmation indicating your commitment of a final sale during holiday periods.
• All stringing is guaranteed for 3 months from date of purchase.
• Jewelry repair services are non-refundable. If a repair was not done to your satisfaction Joann Smyth will work with you to assure your satisfaction.